Cloud is the next thing in the digital world and comes with immense possibilities. To explore it all, you need to have solid and suitable cloud service provider at your side. The current post is describing some good hints to make right selection in your favor.
Today cloud computing is gaining momentum, and increased adoption indicates that it was the next wave when cloud maturity took place. The market is flooding with a number of cloud service providers with a variety of packages and offerings.
It makes decision daunting for the SMBs, startups, and small organisations with less familiarity and experiences with the cloud. Therefore, we have tried best give some clues to fix the best cloud service provider for your business and business requirements.
Tip No.1: Know What Types of Clouds the Cloud Providers Have
There are four different types of clouds are existing in the industry, and those are:
- Public Cloud: Shared hardware and software resources
- Private cloud: Unshared hardware and software resources
- Hybrid cloud: Mix of shared (Public) and unshared (Private) resources and mostly with virtualization as VPS in most cases
- Community Cloud: Shared resources only among the community and it is the least prevalent type
- Infrastructure as a Services (IaaS)
- Platform as a Service (PaaS)
- Software as a Service (SaaS)
- Database as a Service (DBaaS)
- Data as a Service (DaaS)
- Mobile Backend as a Service (MBaaS)
Public cloud is a cheaper alternative, and with the advent of technologies, it is more secure than VPS on third party web servers in many respects. For instance, Google Drive or Docs services are an ideal example of public cloud and how awesome is it?
Private cloud is a bit costly, and only big businesses, large enterprises, and organizations can afford it. Today many big ecommerce ventures are taking benefits of private cloud services at comparatively cheaper and economical rates.
Hybrid cloud comes next to public cloud and enables business or organization to manage load balancing and security concerns beautifully. Therefore, the rate of hybrid cloud usage is the highest among all types and future is in it due to flexibility and advantages come with it.
Tip No.2: Know What Types of Cloud Services the Cloud Providers Offer
After fixing the cloud type for your cloud needs, go to know what types of cloud services available within the packages of cloud providers you have selected out of the big list.
Today there are more than half dozen types of cloud services offered by the modern cloud service providers and those are:
If you are a modern organization working with in-house as well as field staff and have adopted BYOD concept for the mobile and computing devices, SaaS and IaaS are best options for you.
If you are related to software development and looking for the development platforms on the cloud, PaaS is an excellent choice for you. Similarly, data and databases related services DaaS and DBaaS are things to consider.
Tip No.3: Know What Types of Pricing Models the Cloud Providers Offer
Most of the cloud services are following the Pay-per-Use model and charging based on it. However, all kinds of services are not falling in this model and some need to charge as flat rates while some are running on subscription base where some advances are essential.
Therefore, first find out which price model is appropriate for your industry and ask the cloud service providers regarding it. Besides, the pricing structure, contractual flexibility, and price protections all important points to discuss.
Tip No.4: Know the Service-Level Agreement & History of Service-Level Performance of the Cloud Providers in Question
SLAs are creating alignment between clients and service provider so try to get right SLA for your cloud needs. First define the areas where you need alignment such as availability, transaction time, storage, licensing, and performance.
You can find the history of service-level performance of your cloud providers. Reviews, ratings, and comments are the ways to know everything regarding your cloud service providers.
Transparency of cloud vendors in sharing SLA performance is critical for active clients. You must check that the SLAs should result oriented and value adding for your business or organisation.
Remember that no cloud provider can address your custom needs completely so take SLAs as the minimum acceptable level of performance and try to bank on only critical metrics in your SLAs.
Tip No.5: Know Operational Transparency of the Cloud Providers
Visibility in cloud services is critical for many businesses to mission-critical software. Following areas where operational transparency is expected the most:
- Operational management
- Performance management
- Change management
- Problem management
- Service-level management
- Usage management
Tip No.6: Know that the Cloud Providers Offer Multitenancy
Multitenancy means running multiple customers in shared infrastructure of cloud, and it is the most desired trait of the cloud computing. It is because, multitenancy offers squeezes as much as possible out of software, hardware, and network.
With multitenancy, cloud providers leverage many operational and cost advantages by running homogenous infrastructure. Therefore, you must check whether your cloud provider is offering multitenancy or not and select only the providers who are offering it with advanced technologies to drive cloud economics for you and your business.
Tip No.7: Know the Disaster Recovery Plans Cloud Providers Offer
Fundamentally, cloud computing is storing data or application on the clusters of servers located in different demographics. Thus, chances of data loss or service breaks are minimum.
However, many natural and human-induced calamities can affect cloud services from mild to severe levels, so the disaster recovery plans are an essentiality. Therefore, you should ask your cloud providers for the solid plans if they have any to offer a different level of subscribers/clients.
Simply documenting a disaster recovery plan is not enough and you should ask for its regular testing and reports published.
Tip No.8: Know Security Complains the Cloud Providers Implement
Each business or organisation is accountable to regulators, partners, customers, and workforce and breaking any security wall becomes unforgivable sin. Therefore, organisations are sensitive to security issues, and cloud has seen as the most susceptible candidate due to its remote nature and fewer controls over several key security parameters.
Thus, you must check the capabilities and policies for data protection in both senses, physically and procedurally. Another significant aspect is a level of security controls in the hands of an organisation such as accountability, privacy, confidentiality, integrity, and availability.
To measure the security concerns of any cloud provider, you have to check the security standards maintained by the provider and security complaints certificates achieved by the cloud vendors.
There are many security complaints and standards prevailing in industry such as
- Payment Card Industry (PCI)
- Security Standards Council
- National Institute of Standards and Technology (NIST)
- Statement on Auditing Standards No. 70 (SAS70)
- Health Insurance Portability and Accountability Act (HIPAA)
- Department of Defence Information Assurance Certification and Accreditation Process (DIACAP)
Check the certificates owned by your cloud providers and relevancy to your niche and requirements of the cloud.
Tip No.9: Know Try Before Use Plan the Cloud Providers Provide
The investment in the cloud is big for an organisation. Therefore, before signing a final contract, everyone wants to know the proof of concept validity, and it is only possible with a trial.
Therefore, almost all cloud providers offer to try before use plan and only charge installation and other allied charges, which are minor in a sense. Ask about the trial period you need for your cloud need and check the cloud services at your perception and contexts before jumping into it.
Tip No.10: Know Service Supports the Cloud Providers Offer
Supports and maintenance are vital aspects that make user experiences great. A plenty of technicalities involved in cloud and anything can happen at any moment. Therefore, cloud providers should offer round-the-clock technical and maintenance support system.
Today we have multiple channels of communication such as email, live chats, instant messengers, social media messengers, video chats, VOIP, and phone calls. Therefore, check the support level of the cloud providers and reviews of the user experiences on the web for the supports before making the selection.
We have explored the various aspects of making selection of cloud providers with vital checkout points. However, in individual cases, all tips are not applicable, and you have to evaluate cloud provider at own perception. Therefore, you need to take help of third party cloud consultants who can guide your righteously and help in cloud migration, installation, and implementation services.
It is Perception System, where talented and experienced cloud service providers have help many clients to make cloud compatible and grow fast with correct cloud adoption.
If your mind is ready for cloud adoption by leveraging cloud services, creating cloud-based web and mobile application, and enjoying cloud hosting like various cloud possibilities, we invite you to exchange few words with cloud consulting team at Cloud247.